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Discussion topic: Subtitle display and positioning

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This message was authored by kpellam This message was authored by: kpellam

Re: Subtitle display and positioning

it's hopeless! 

letters to The Times  maybe or ??

watchdog ? or similar ? 

This message was authored by Nick+Tyrer This message was authored by: Nick+Tyrer

Re: Subtitle display and positioning

I think we would be better writing to the regulatory body, Ofcom.  They have a duty to respond to complaints and they also have the power to demand action or at the very least, some kind of substantive answer that we have so far not been able to get! 

This message was authored by kpellam This message was authored by: kpellam

Re: Subtitle display and positioning

very happy to write to them  do you have their contacft details?

 

This message was authored by oggy812 This message was authored by: oggy812

Re: Subtitle display and positioning

The subtitles for the Chelsea flower show on BBC tonight were ridiculous, dam nigh in the middle of the screen!

Really annoying. 

This message was authored by PIFNUFC This message was authored by: PIFNUFC

Re: Subtitle display and positioning

Two years later and still nothing has been done. I have just purchased Sky stream and I am stunned by the incompetence.

This message was authored by PIFNUFC This message was authored by: PIFNUFC

Re: Subtitle display and positioning

Did you manage to get any details Kpellam? I can get the email of the CEO if that helps ...

This message was authored by kpellam This message was authored by: kpellam

Re: Subtitle display and positioning

I have e mailed Ofcom  but no reply and not even an acknowledgement ! 

 

https://www.ofcom.org.uk/complaints

This message was authored by Jenwig This message was authored by: Jenwig

Re: Subtitle display and positioning

I see the reply is dated 2021.  I rely on the use of subtitles but would love to see the rest of the screen come on sky you're expensive enough invest some money into getting this right. Subtitles pretty much smack bang in the middle of the screen in this day and age, poor show.

This message was authored by Robstet This message was authored by: Robstet

Re: Subtitle display and positioning

Yes all these reviews are exactly how I feel they need to sort this it is so annoying there quick to price rise but not fix this problem please hurry up or my sky will be terminated 

This message was authored by Robstet This message was authored by: Robstet

Re: Subtitle display and positioning

How come freeveiw can do it but not sky 😑

This message was authored by kpellam This message was authored by: kpellam

Re: Subtitle display and positioning

i know it is ridiculous!

This message was authored by Chris331 This message was authored by: Chris331

Re: Subtitle display and positioning

SKY tv customer service ...... in 2021 Sky customers on this forum were asking about subtitles ..... Jan 2024 & no progress ?! πŸ€·β€β™‚οΈπŸ™„πŸ˜’ .... 

Myke+B
Topic Author
This message was authored by Myke+B This message was authored by: Myke+B

Re: Subtitle display and positioning

@DaveAccess Hi - just wondering how the progress on improving the subtitle experience has been going over the last 30 months or so ?

 

-- Mike

This message was authored by MamaSG This message was authored by: MamaSG

Re: Subtitle display and positioning

Just adding my name to this as a disgruntled customer..... try watching Torvill and Dean's Bolero with commentary and subtitles across the middle of the screen!!

This message was authored by Chris331 This message was authored by: Chris331

Re: Subtitle display and positioning

Yes .... equally frustrating ..... during the break , the last large bold words of subtitles from the program  you're watching REMAIN ON  THE SCREEN , fixed , throughout all the following adverts ..... if I were paying millions for AD space, I'd be pretty unimpressed with that ...let alone that the subtitles mess up pretty much every sporting event you're viewing πŸ™„πŸ˜£πŸ€·β€β™‚οΈπŸ˜‘ 

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