This discussion topic has been answered Discussion topic: How do i message sky?
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Message posted on 19 Oct 2023 11:03 AM
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I am registered with sky accessibility as I cannot use the phone, but sky still keep trying to call me. Does anyone know how do I actually message them to see what's going on?
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Message posted on 19 Oct 2023 11:55 AM
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Try reloading the page as the first one I see is "Chat with Us".
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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Message posted on 19 Oct 2023 11:04 AM - last edited: 19 Oct 2023 11:05 AM
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Re: How do i message sky?
@Aethos88 If your already registered try here https://www.sky.com/help/articles/contacting-sky-accessibility, there are a nunmber of contact options.
Please note you may need to wait a few seconds for the contact option to appear.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Message posted on 19 Oct 2023 11:21 AM
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Re: How do i message sky?
Thank you for the reply, but this page only has the option to call, use a webcam, or install the text relay app. No option to message them, unless I'm missing something?
Message posted on 19 Oct 2023 11:55 AM
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Try reloading the page as the first one I see is "Chat with Us".
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 19 Oct 2023 12:40 PM
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Re: How do i message sky?
Thank you, sorted.
For anyone reading who has the same issue, strangely samsung browser doesn't show that option, but does the other 3, so you would never know its there.
I tried it on chrome browser and yes the 4th option appeared.
It was just marketing nonsense, turns out that they don't think to opt you out of sales phone calls when you register for accessibility, you still have to opt out yourself.
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