Discussion topic: How can we make a difference?
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Message posted on 22 Jan 2021 04:27 PM
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Re: How can we make a difference?
Hi,
Yes we do. I would be happy to pass on your details to our trials team if you like?
Message posted on 22 Jan 2021 04:33 PM
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Re: How can we make a difference?
Hi Claire
I'll be happy for you to pass my details on to the trial team.
Do I need to private message you, to pass my details on?
prescol
Message posted on 22 Jan 2021 04:38 PM
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Re: How can we make a difference?
Hi, yeah don't put them on here. Leave it with me.
Message posted on 22 Jan 2021 04:42 PM
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Re: How can we make a difference?
Thank you I look forward to helping.
Message posted on 22 Jan 2021 07:57 PM
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Re: How can we make a difference?
Don't forget me as well for the trial / tester program. 🙂
Message posted on 22 Jan 2021 08:02 PM
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Re: How can we make a difference?
Send us a DM and we'll get you added 🙂
We're also in the process of setting up the customer panel, so I'll be back in touch when we know what that looks like too
Message posted on 28 Jan 2021 07:37 AM
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Re: How can we make a difference?
Hi,
Good to hear that Sky are working on improving the subtitles, though you'll have to forgive me in being sceptical as the same thing was mentioned at least 2 years ago.
If there was one thing that could be done as an interim measure, it would be that the subtitles are made smaller (or an option to change the size) and that they didn't bounce around the screen. When I say bounce, whe there is other text on the screen, say for instance when the likes of good morning britain have their own on screen banner, the subtitles will avoid it. This can mean that the subtitles are more in the middle of the screen.
Message posted on 20 Feb 2021 05:25 PM
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Re: How can we make a difference?
Hi,
Far to many posts to read to see if already suggested but I have a son who is autistic and is forever setting things to record with series links, it takes ages to delete them and can upset him.
My suggestion to either set up profiles and or have to enter a pin to set up a recording.
Would make my life so much easier and I'm sure others too!
Message posted on 04 Mar 2021 03:33 PM
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Re: How can we make a difference?
I have been a member of the sky
Family since 1989.
I am 76years old and I don't want to enter a pin No during the day to watch a film.
How do I delete the need.
Message posted on 04 Mar 2021 05:29 PM - last edited: 04 Mar 2021 05:30 PM
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Re: How can we make a difference?
@Continue wrote:
I have been a member of the sky
Family since 1989.
I am 76years old and I don't want to enter a pin No during the day to watch a film.
How do I delete the need.
You can't it is an Ofcom requirement
Auto-Correct is my enemy.
If this is your first post - Welcome
Sky Glass - No Puck
Message posted on 05 Mar 2021 11:21 AM
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Re: How can we make a difference?
Here's a thought, not just about Sky, but this very forum - dark mode. It is quite a bright site with a lot of white/grey space, and I find it a huge strain on my eyes. Having a dark mode version of the site would be wonderful. It is already nice that there is a "high contrast" version of the software available on the Sky Q box so it turns everything from blue to black, but perhaps some other colour options could be considered too for those with various sight issues?
Message posted on 06 Mar 2021 10:17 AM
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Re: How can we make a difference?
How do you become involved with this panel. I would love to help out other people and to get involved. 👍
Message posted on 06 Mar 2021 11:17 AM
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Re: How can we make a difference?
Just have an idea, in the next generation of remote controls. What about finger print recognition on the remote, so that you don't have to keep putting in that damn pin number.
Message posted on 10 Mar 2021 02:48 PM
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Re: How can we make a difference?
Hi @Amethyst2. Thanks for the suggestion. I can certainly understand the frustration and will pass on the idea.
Message posted on 10 Mar 2021 03:00 PM
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Re: How can we make a difference?
Hi @Anonymous Thanks for the suggestion. Quick question, do you use any accessibility features on your devices, such as high contrast mode, colour invert etc to help with this? Or indeed third party software like ZoomText or Supernova? If so, how are they performing on this site?
If not, it may be worth trying out. I can of course take the suggestion to the team, but we've generally found the best approach has been to strive for web accessibility standards and then allow those accessibility features to take care of individual needs.
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