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Discussion topic: Nothing working

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barney09
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This message was authored by barney09 This message was authored by: barney09

Nothing working

‎02 Dec 2024 10:38 AM

We need an engineer to come out and reset our sky tv. Can't do it myself as parly poor vision
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Mark39
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Superuser
This message was authored by Mark39 This message was authored by: Mark39

Re: Nothing working

‎02 Dec 2024 10:54 AM

Posted by a Superuser, not a Sky employee. Find out more

What sort of Sky box? Sky+? Sky Q? Sky Stream?

 

Does the power light on your Sky box change to green when you turn it on? Is anything displayed on your tv?

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Daniel0210
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Superuser
This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Nothing working

‎02 Dec 2024 04:51 PM

Posted by a Superuser, not a Sky employee. Find out more
@barney09 wrote:
 as parly poor vision

@barney09 
It may be worth registering with the Sky Accessibility Team who may be able to help you in the future. Once registered there are also different methods of communication with this team other than phoning so have a look at these three links:~

https://www.skyaccessibility.sky/

https://www.sky.com/help/articles/accessibility-information-sky-mobile-broadband-and-talk-customers

https://www.sky.com/help/articles/third-party-assistance


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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