To take matters one at a time.
1 - If the OP wants to claim PIP they should not contact DWP. DWP have no advice function. Better to approach an advice service such as CitA, a law centre or a local authority welfare rights service to establish whether your husband is likely entitled in the first place before contacting DWP.
2 - no-one is asking Sky for "welfare". They're asking for help, which is a slightly different concept. The state increasingly doesn't provide welfare else we wouldn't be seeing record levels of food banks, personal debt and so on.
3 - whilst Sky does have a social tariff this is basically a copy cat tick box policy which on examination, makes little sense. Firstly it's only addressed to those on means-tested benefits. This ignores the massive numbers on disability benefits and the evidence that most of the latter use said benefits to pay for daily living expenses. Secondly, it ignores the fact that many with long term health conditions are more likely to be socially isolated/housebound and thus reliant far more than those on MT benefits on their TV. Thirdly a significant number of people on MT benefits are only there because their disability benefit creates an entitlement to a MT benefit.
4 - Yes @Kevin-7248 Sky is a business but they're not likely to be removing social tariffs any time soon given the ongoing impacts of both Covid and the so-called cost of living crisis. They're obligated to provide social tariffs but it also makes business sense to do so unless you want a significant number of people, already facing brutal decisions like food or heating, to simply up and leave. Given the lack of accessibility choices I won't be doffing my cap any time soon to thank them for their often expensive and poor service. Rather I'll continue to lobby for improvements on multiple fronts. Ultimately we are customers. We have a choice and we can leave. So, let's not have any kind of attitude that we're somehow lucky to get what we have. We're really not. Without us they don't exist.
