Contacting Sky as a non-speaking customer

[Anonymous]

Whilst I can email Sky accessibility - sometimes I need a faster method of communicating !!!

"Message Us" on https://www.sky.com/help/articles/sky-vip-contact-us#get-in-touch appears to have been forgotten - it shows "Sorry, Sky Messenger is currently unavailable.now," constantly

Why and when will this be fixed ?

TEXMEE app is a joke - it fails me every time

and TEXT RELAY is a pain to use

[Annie+UK]

I have escalated your post to a Sky Staff Expert

Check out the link below that explains the process
Escalating a post to a Sky expert

[Mr+Flibbles+86]

Update – We are still looking to help you. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks