Discussion topic: Contacting Sky as a non-speaking customer

This message was authored by: Anonymous · ‎30 Mar 2022

Whilst I can email Sky accessibility - sometimes I need a faster method of communicating !!!

"Message Us" on https://www.sky.com/help/articles/sky-vip-contact-us#get-in-touch appears to have been forgotten - it shows "Sorry, Sky Messenger is currently unavailable.now," constantly

Why and when will this be fixed ?

TEXMEE app is a joke - it fails me every time

and TEXT RELAY is a pain to use

This message was authored by: Annie+UK · ‎30 Mar 2022

I have escalated your post to a Sky Staff Expert

Check out the link below that explains the process
Escalating a post to a Sky expert

Annie ( Please Note: I am Neurodivergent - ASD )

My Sky Plus FAQ My Sky Glass/Stream FAQ

This message was authored by: Mr+Flibbles+86 · ‎01 Apr 2022

Update – We are still looking to help you. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks

Discussion topic: Contacting Sky as a non-speaking customer

Contacting Sky as a non-speaking customer

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