14 Sep 2023 03:56 PM
I registered with the service and received a check call two weeks ago and was told I would receive a call the following week but I have heard nothing
If I am not to be contacted then I wish someone would let me know
Thanks
14 Sep 2023 07:34 PM
Posted by a Superuser, not a Sky employee. Find out more
To get this looked into for you I have escalated your post to the Sky Messaging team who should be in touch with you sometime tomorrow regarding this via a blue/red chat bubble which will appear at the bottom of this page.
This link explains how this works:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
When the chat bubble does appear you have 48 hours to respond or it will be automatically closed. This isn't a live chat so replies are not instant.
15 Sep 2023 12:37 PM
Posted by a Sky employeeThanks for escalating this. We’ve sent @James39 an invite to chat.
No problem. Browse or search to find help, or start a new discussion on Community.
On average, new discussions are replied to by our users within 7 hours
New Discussion