Send your Thanks to Sky
Sending Thanks on Sky Community is all about giving thanks to Sky Staff who've stood out and gone above and beyond for you.
Simply select Send your Thanks and tell us why you’d like to send your recognition. We’ll then put on our detective hats and track down the staff member using your Community email address. The individual and their manager will then receive your post and a nomination from our internal recognition awards. If we can’t track them down, we’ll reach out via Private Message to gather more information.
Thank you for taking time to recognise our colleagues for the great work they do on a daily basis.
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I just want to send a massive thank you to Jodie and manager Rachel from the Broadband technical team in Newcastle who were absolutely fantastic in quickly sorting an issue with my Grandmother's sky account. After a very long 2 stressful weeks of dealing with other very incompetent agents I was delighted with the customer service and what Jodie and Rachel done for my elderly Grandmother today. A massive thank you to you both.
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Submitted on
05 May 2026
08:41 PM
Submitted by
Nadenes7
on
05 May 2026
08:41 PM
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We've just been sorting out some changes to our service and contract and I spoke to the most helpful and friendly agent. I should have asked him to spell his name, but I think he said Shri. I hope you can track him down and thank him directly for us. He was very patient and, also, had a lovely sense of humour, which always makes things better. I was hoping to be asked to complete a survey for him, but didn't get one. His help was 10/10. Thank you!
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Submitted on
23 Apr 2026
03:40 PM
Submitted by
Turquoise
on
23 Apr 2026
03:40 PM
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After a number of quite useless agents and providing incorrect information, I would like to say a MASSIVE thank for the amazing customer service from Janie, who provided me with the quotes exactly as I asked for and answered all my questions. All staff should be trained and modelled in the same way. Thank you so much
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Submitted on
04 Apr 2026
05:06 PM
Submitted by
SuzieG1603
on
04 Apr 2026
05:06 PM
0
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