Send Thanks to Sky

Thanks for replying about mini boxes for independent viewing in two different rooms. ... View more

No help offered so far but Sky Community member very helpful. Thank you. ... View more

Lynn answered all the questions I was going to ask  ... View more

Despite being a loyal customer for over 20 years, I have had a truly awful experience with Sky, in trying to move my services between properties.  There is so much about the customer service model that is truly awful.    However, the one saving grace was Sue in the cancellations team. Sue had been the only person who actually communicates effectively and gets the job done. She worked tirelessly to battle the Sky 'system' that won't allow for the correction of simple errors made by the nameless people behind the scenes. Sue actually called when she promised and provided the only rational and practical solutions needed.  Thank you Sue. If only Sky employed everyone with the kindness, empathy and practical solution based approach you had, it wouldn't have taken months, time and money to sort out, what should have been a very simple house move.  The fact that this is the only way for me to express how great Sue was, and that I don't know that Sue will actually get the recognition she deserves is testament to the radical overhaul Sky needs.  I hope Sue's manager is listening. 👂      ... View more

I'm so sorry because I have forgot the ladies name, I thought I would get a txt to rate the experience however I hope you can find from you records who support me in renewing my Sky package - the best service I've had in a long time, credit to Sky! ... View more

I never expected such a difference in the speed since the visit today. Moved things around, got the speed up from 10 mb to now 150 in the conservatory.   Great work, efficient and polite.    ... View more