We have been having some real issues with the satellite reception as in not getting any. After going through all the questions to make sure it was not something basic an engineer was booked for 2 days after my call . He arrived early today which was great. Took one look at the satellite and knew exactly what the issue was. There was an old style receiver box on the dish that was full of water. He replaced it with a newer one that immediately fixed the issue. He could have left it at that and we would have been happy. But he then looked at the satellite signal strength and said it was bit low -it was only 10 - and then checked all the cabling from the dish to the box. He said it was a bit old with multiple joins, so he just ran a completely new cable from the dish to the box . I should point out that the dish is on one side of the bungalow and the sky box in a room on the other side. So it was quite a run of cable. He sorted it all out and the satellite signal went from 10 to 60 . Very impressed that he took it upon himself to do a very high quality job and take the extra care he did. Its a pleasre to have people doing work that take sucha genuine pride in what they do.
