Two occasions where I've been fully impressed by the level of support from two separate advisors

[best+of+the+best]

Rung Sky 30/5/2023 spoke to a lovely lady to cancel Sky Stream and go back to Sky Q thoroughly enjoyed the whole experience from start to finish 10/10 also got a cheaper deal and agreed to the price given even the admin fee cause I couldn't fault the offers that were added and the service I received 

31/05/2023 Rung Sky as I was paying £9.00 more than what was quoted. Spoke to a lovely male advisor he explained that a discount hadn't been added and that he would sort it out there and then

Another thoroughly experience from start to finish again and even got it for £1.00 cheaper again 10/10  that's why I'm sending my thanks.

[best+of+the+best]

Hi @Kirsty+S27 apologies it was 1st June that I spoke to the lady advisor and 2nd June that I spoke to the male advisor again apologies for the wrong dates

[Kirsty+S27]

Thank you @best+of+the+best for letting me know. I will make sure I send thanks to both advisors. 

[Kirsty+S27]

Hi @best+of+the+best 

Thank you for your post and sharing your experience with Sky. We have sent your thanks onto the two staff members and their managers. 

Thanks

Kirsty

Community Moderator 

[best+of+the+best]

Thank you @Kirsty+S27 they both deserved it 👏 

[Kirsty+S27]

Thanks @best+of+the+best I know your comments will brighten their day as it's great to have praise for your work. Thanks again for sending thanks.