Re: Thank you Tracey - Status changed to: We’re Finding your Staff Member

A huge thank you to Tracey on the Sky accessible team. I called yesterday to change my direct debit account details; ask about a broadband speed issue and to discuss ways to reduce my overall monthly bill. Tracey was so helpful, kind and patient she made me feel like a valued customer. This lady is a credit to Sky and should be valued as she knows how to treat people and is an outstanding customer service advisor. 

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Status changed to: We’re Finding your Staff Member
 
Status changed to: Mission Accomplished

Hey @withernseagirl ,

 

Thank you for your post and sharing your experience with Sky. We have sent your thanks onto the staff member and their manager.

 

Thanks,

 

Daniel

Community Moderator

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