Following months of recurring issues with the Sky Broadband and our internal Sky TV coverage via the four miniboxes (which I now understand were mainly Broadband related), we were seriously contemplating moving to a different supplier. However, in desperation (because I routinely work from home and broadband is essential) we decided to book what could have been the final engineer’s visit from Sky.
Occurring on Friday 10th May 2024, Jason from Sky proved to be an absolute star! He went above and beyond to tackle the ongoing frustrations with our broadband and minibox coverage. Not only did he handle the technical issues with finesse, but his personable nature and professionalism shone through every step of the way. He's clearly not just a skilled technician; he's a genuinely nice guy who made us feel reassured about continuing our relationship with Sky spanning some 36 years.
Jason's dedication and excellent service are the reasons we're staying loyal customers. Thank you, Jason, for your outstanding work and a job very well done. Finally, I consider Sky to be extremely privileged to have someone of Jason’s obvious qualities in such an essential, customer-facing, role.
