Thank you Asma - Status changed to: Mission Accomplished

[LizzieD89]

I was all set to cancel my subscription today but Asma in the Glasgow office retention team really helped me, and she was so lovely to deal with. I ended up renewing my subscription because she helped me find a better deal, and I hung up the call with a smile on my face because she was so nice. Take care Asma, you're great 😊 

[Daniel-F]

Hi @LizzieD89  ,

Thank you for your post and sharing your experience with Sky. We have sent your thanks onto the staff member and their manager.

Thanks, 

Daniel

Community Moderator