I had a Sky engineer Benjamin visit Wednesday 20/12/23 . He was such a friendly, helpful, polite and efficient young man. He could not be more understanding when I asked him to wear a mask as my husband has terminal cancer and I had recently come out of hospital from a ventilator. He thoroughly checked all my Sky systems and set up a booster upstairs for a better signal for my IPad which kept disconnecting. He also explained more about my mini box which I now know how to move to another room for my husband. I was disappointed on not getting a survey to complete as people are quick to complain but not so much to compliment. However, I was trying to work out how to send a compliment in to Sky via an email but struggling during which time I received a parcel. I was overwhelmed and shed a tear when opening it and found a hamper with a card from Ben / Sky wishing us a Happy Christmas. What a kind and thoughtful thing for Ben to do, not only a brilliant engineer but a truly kind and considerate young man. After 24 years with Sky I actually don't know what else to say but THANK YOU BEN and Sky are lucky to have you.
