Thank to a sky expert

I would like to say thank you shifa for sorting out my eSIM that I couldn't receive my 2 step PlayStation verification code and my request network setting she couldn't send me a text message to setup my first request network setting  on my sky app because there was an error on their end and she knew what caused it on my new iPhone Air eSIM she has contacted the team that would sort it out in the next 24 hours and the team who she raised it to will contact me once it is fixed 

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Status changed to: Thanks Submitted

Hi @Josh301 

Thank you for your post and sharing your experience with Sky. We have sent your thanks onto the staff member and their manager. 

 
Thanks
Sarah 
Community Moderator

Status changed to: Mission Accomplished
 

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