I am a platinum member as was far from happy when my monthly Sky bill went from £125 a month to £148, then the following month was going to be £180. I rang to cancel and the chap I spoke to was about as good as a wet weekend in Cleethorpes.
With cuts, got it down to £160. Was told that was it, I can arrange for your box to be collected if suits.
I contacted Community Fibre in my area and was pleased with what I heard.
I made one last call to Sky as my contract was ending today.
I had the pleasure of speaking to a delightful young lady from Glasgow called Saniya.
She did her upmost to get me sorted, trawling through various packages and spent around 40 mins assisting me.
She came up trumps and I am glad to say, have continued with Sky.
Something I didn't think would happen prior to the call.
I'm not one for sending complaints or praises but this young lady jumped through hoops, to get me sorted.
So credit where credit is due. And she is 100% credit to Sky. Many thanks. Mr. M. Cox. Chingford. London.
