Having experienced the worse customer service recently, including false information, being lied to & not having the service I was paying for I raised a complaint.
i would like to thank Dawn from the priority complaints team who was amazing. She listened, empathised & sorted out my complaint to a very satisfactory conclusion, thank you so much Dawn.
Also I'd like to thank Trevor from the same team who also listened & understood my frustrations.
Lastly to Wayne, the T.V. Engineer who sorted out the problem immediately. He was friendly & knowledgeable , great service Wayne. I have never had a problem with Skys Customer Service until you now. Moving your call centre to India, who don't have Sky, was a huge mistake.
