Great service eventually

[paulcassar]

Hi

made a call at 10:45 to renew my subscription and contact Yanga offered an okay deal but then removed one of my subscriptions when renewing contract.

Had to call back again at 11:21 today, after noticing the change and got through to Sonia at customer retention team and she offered a better price and sorted out the mistake , so all good now .

cheers Sonia 

[SpaceSparkie]

Hi @paulcassar 

Thank you for your post and sharing your experience with Sky. We have sent your thanks onto the staff member and their manager. 

 
Thanks
Sarah 
Community Moderator