Resetting a Sky Stream puck

I feel I must bring your attention to the agent I spoke to yesterday. Her name was Becky, she said she was in Stockport. I was having trouble with one of my pucks, on a call lasting more than an hour, she was extremely patient, talked me through the reset process and we eventually got there, I was so impressed with how she handled things. I hope this get passed on to her and give her a raise.😁😁

Status changed to: We’re Finding your Staff Member
Status changed to: Mission Accomplished

Hi @Mart51 

Thank you for your post and sharing your experience with Sky. We have sent your thanks onto the staff member and their manager.




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