THANK YOU
Joe - Accessability Disability Team
Just wanted to applaude the young man (JOE) who works within the Accessability Disability Team. Joe spend over 55 minutes with me on the phone today sorting and resolving an issue for a disabled relative with mental health issues. Joe was polite, explaned the processes and went the extra mile to turn what would have been a complaint to a "Thank You"
It's so lovely as a carer and advocate for people with vulnerabilities to be provided with a service of such high standard and understanding. I don't often find myself writing compliments more often complaints but today I feel that Joe really deserved the recognition.
Thank you
