Migration from Sky Satellite to Sky Stream

I have been with Sky, using a dish, for 21 years.

I decided that I wanted to migrate to Sky Stream to take advantage of the more modern technology and channel bandwidth available with streaming.

I spoke with Mohammed after 16.00 on 3rd January. He talked me through the options and helped me by putting a pack together for me, which included two Pucks.

The Pucks were delivered by DPD at midday on the 4th.

They were simple to install, except that there was an account linking issue, which was resolved during a phone call with Ayesha. She experly led me through the reboot/update process which resolved the issue. So, within 24 hours of deciding to go Sky Stream, I was up and running.

A big thanks to Ayesha and Mohammed for making iy possible.

4 Comments
Status changed to: We’re Finding your Staff Member
 
Status changed to: Mission Accomplished
 
Status changed to: Thanks Submitted

Hi @electricmonk 

 

Thank you for your post and sharing your experience with Sky. We have sent your thanks onto the staff member and their manager.  

 

Thanks 

Fanni 

Community Moderator 

Status changed to: Mission Accomplished