Send Thanks to Sky

Re: Mandy - Sky Engineer

Status: Mission Accomplished

PLEASE HELP ME!
I accidentally submitted a negative review on my sky engineer. My mum was in waiting for her and I didn't realise she had been, as I was at work. Mandy was lovely and great with my 3 year old
I feel awful I gave 1 star and said she hadn't been yet
Poor communication on my behalf, my mum said Mandy was lovely professional and couldn't do enough to help! Please get this to the right place 🤞

Submitted by Level 0 on ‎30 Oct 2023 08:04 PM
3 Comments
Daniel-F
Community Manager
‎07 Nov 2023 04:17 PM
‎07 Nov 2023 04:17 PM
Status changed to: We’re Finding your Staff Member
 
Daniel-F
Community Manager
‎07 Nov 2023 04:26 PM
‎07 Nov 2023 04:26 PM
Status changed to: Mission Accomplished
 
Daniel-F
Community Manager
‎07 Nov 2023 04:29 PM
‎07 Nov 2023 04:29 PM

Hi @EmmaD31 

  

Thank you for your post and sharing your experience with Sky. We have sent your thanks onto the staff member and their manager.  

 

Regarding the survey there might not be anything we can do with this but hopefully sending this over to the Staff member and their manager will help towards this 🙂

  

Thanks 

  

Daniel

Community Moderator

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