Re: Mandy - Sky Engineer - Status changed to: We’re Finding your Staff Member

PLEASE HELP ME!
I accidentally submitted a negative review on my sky engineer. My mum was in waiting for her and I didn't realise she had been, as I was at work. Mandy was lovely and great with my 3 year old
I feel awful I gave 1 star and said she hadn't been yet
Poor communication on my behalf, my mum said Mandy was lovely professional and couldn't do enough to help! Please get this to the right place 🤞

3 Comments
Status changed to: We’re Finding your Staff Member
 
Status changed to: Mission Accomplished
 

Hi @EmmaD31 

 

Thank you for your post and sharing your experience with Sky. We have sent your thanks onto the staff member and their manager.  

 

Regarding the survey there might not be anything we can do with this but hopefully sending this over to the Staff member and their manager will help towards this 🙂

 

Thanks 

 

Daniel

Community Moderator

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