Kind and helpful - Status changed to: Mission Accomplished

[Ab12b]

After a couple of calls that didn't get me anywhere I spoke to a very friendly man who I felt really wanted to help and do what he can to fix the issue. I was close to cancelling my account before we spoke. I was unable to leave a review as I couldn't figure out where I do it. The date was 07 June 23 at 1.45pm. 
I sadly didn't catch his name. 

[Kirsty+S27]

Hi @Ab12b 

Thank you for your post and sharing your experience with Sky. We have sent your thanks onto the staff member and their manager. 

Thanks

Kirsty

Community Moderator