Re: Incredibly helpful - Status changed to: We’re Finding your Staff Member

My sky contract was coming to an end next month and I wanted to find a new deal with amedments to my package. Initially the contact centre service on two occasions was terrible and left me so frustrated. I nipped into the store in the Metro Centre on 19th Feb 24 for advice and the staff member gave me the number for the cancellations team. The man I spoke to on the cancellations team was incredibly helpful and found a great deal for me (pretty sure he was scottish) So grateful, thank you so much 🙂 

I phoned at 12:54 on the 19th if that is helpful.

3 Comments
Status changed to: We’re Finding your Staff Member
 
Status changed to: Mission Accomplished
 

Hey @Krista1 

 

Thank you for your post and sharing your experience with Sky. We have sent your thanks onto the staff member and their manager.  

 

Thanks 

Fanni 

Community Moderator 

Comment on this thanks