Incredibly helpful - Status changed to: We’re Finding your Staff Member

[Krista1]

My sky contract was coming to an end next month and I wanted to find a new deal with amedments to my package. Initially the contact centre service on two occasions was terrible and left me so frustrated. I nipped into the store in the Metro Centre on 19th Feb 24 for advice and the staff member gave me the number for the cancellations team. The man I spoke to on the cancellations team was incredibly helpful and found a great deal for me (pretty sure he was scottish) So grateful, thank you so much 🙂 

I phoned at 12:54 on the 19th if that is helpful.

[Kelsingra]

Hey @Krista1 

  

Thank you for your post and sharing your experience with Sky. We have sent your thanks onto the staff member and their manager.  

  

Thanks 

Fanni 

Community Moderator