Hi, I'm not entirely sure even how you would find him, but today I had a telephone call with Les, from your cancellation department. The call was at 09:25am.
i was so confused and agitated but les looked into my issue and spoke to me like a human would. He talked through the problem and came up with a solution.
Thanks to les I'm still a customer with sky today.
all I know is he works from home and done with a London accent.
les is a credit to your team and indeed your company.
