Thank you for rescuing us @Shelia in Dunfermline

We are often quick to complain in this life but less quick to praise, so I wanted to credit @Anonymous (removed) in Sky's Dunfermline office. After having struggled for over a week to get where we wanted to, including one conversation leaving my wife in tears and our broadband and home phone cut off, Sheila took hold of the case and has brilliantly navigated us through the choppy waters of telephone customer services. We are now up and running again with the services we wanted. Thank you Sheila, your personal touch has been very much appreciated. Thomas

 

Moderator notes: removed personal details 

3 Comments
Status changed to: We’re Finding your Staff Member
 
Status changed to: Mission Accomplished
 

Hi @Orangejabber 

 

Thank you for your post and sharing your experience with Sky. We have sent your thanks onto the staff member and their manager. 

 

Thanks

 

Kirsty

Community Manager