Wanted to send my thanks to Derreck (I believe his name was) for his customer service - he couldn't do enough for me and ensured that the payment for my credit agreement went through without issue. He asked me to participate in a survey after the end of the call, but unfortunately the call was disconnected before it loaded. Regardless though, it would have been 10/10 for everything and he is a credit to the sky call centre team.
