Cooling off period customer service response from Sky complaints/representative

[Gemini18]

I am a Sky Broadband customer and took up an offer for the sim only mobile service being a "light user".

I am not certain if I can name the individual concerned but his initial is "A".

I will keep it short but he was extremely helpful in explaining the situation-understood my circumstances and advised a method to retain my number which I had transferred.

[SpaceSparkie]

Hi @Gemini18 

Thank you for your post and sharing your experience with Sky. We have sent your thanks onto the staff member and their manager.  

  

Thanks 

Sarah 

Community Moderator