Great customer help and service

Excellent service -  when we called to sort our increasing bill - being pensioners with a disabled son living at home - both Fiona (in Glasgow) and Katrina (in Livingstone) were exceptionally helpful and went the extra mile!  Fiona was so friendly and reassuring and called us back with a package much more suitable to our requirements and income.  We are extremely grateful to both these lovely ladies and would like our thanks to be passed to them and hopefully for them to be recognised by Sky management for their excellent service. 

3 Comments
Status changed to: We’re Finding your Staff Member
 
Status changed to: Mission Accomplished
 

Hi @NickandJulia 

 

Thank you for your post and sharing your experience with Sky. We have sent your thanks onto the staff members and their managers.  

 

Thanks 

Fanni

Community Moderator