Excellent service - when we called to sort our increasing bill - being pensioners with a disabled son living at home - both Fiona (in Glasgow) and Katrina (in Livingstone) were exceptionally helpful and went the extra mile! Fiona was so friendly and reassuring and called us back with a package much more suitable to our requirements and income. We are extremely grateful to both these lovely ladies and would like our thanks to be passed to them and hopefully for them to be recognised by Sky management for their excellent service.
