I would like to thank a very kind gentleman called Matthew for all his help and assistance after I had my Apple tablet and iPhone hacked.


Also for making sure that from now on, no one has access to my Sky as I am the bill payer.


Also, this morning I had a lovely experience with a gentleman from Mumbai who was so patient with me in signing a new contract.


He too was very patient with me.


Being hacked is a truly awful experience.


Particularly when one of the hackers has screamed extremely personal information over my fence.


Finally, to end on a more happifying note, may I take this opportunity to encourage as many people as possible to subscribe to The Beyond Limits podcast on YouTube, hosted by Mark Ormrod MBE and Ricky Bellingham. 

To find out more, go to Mark Ormrod MBE on Instagram.


This podcast is totally free and open to everyone.


Once again, many thanks.




Status changed to: We’re Finding your Staff Member
Status changed to: Mission Accomplished

Hi @BarbaraSteele 


Thank you for your post and sharing your experience with Sky. We have sent your thanks onto the staff member and their manager.  




Community Moderator