On recently moving and having to change from SKY Q to SKY Stream - The whole episode was a disaster.
After 24 years as. SKY Customer I had decided to use my 31 day period to cancel and move to Virginia Media.
i was very lucky on 26 March to be put through to Alex in your South Wales Centre.
Alex immediately understood why I was so unhappy with SKY. He sorted out my contract, advised me with streaming issues, and helped me with how best to use Sky Stream. This was top class customer service and help, the opposite to my earlier experiences in March. So big thank you Alex I am staying with Sky.
