After losing all hope with sky over the past with my issue of being overcharged for 5 months, I was put through to Mustafah at the Glasgow call centre today, who listened to my issue and is dealing with it. He was lovely and kind on the telephone, understood my frustrations and most importantly listened. I would like to give him a huge shout out as after being given the run around by sky over the past week my issue is finally being dealt with appropriately. Thank you Mustafah
