Excellent Customer Service

I have been a Sky customer for over 25 years. 

 

I contacted Sky as my bills were getting ridiculous and I was considering leaving as things are just getting too expensive. 

 

I spoke to Bruce (Loyalty Stay) who was an absolute star. Together we went through what I was paying for, what I needed/used and what I didn't. He was patient, informative and really friendly. Bruce gave me various options and explained each of them thoroughly. 

 

My bills have been cut by £40 per month as I had things that I was not using at all. 

 

Bruce went above and beyond and I am extremely grateful that he picked up my call and was able to help me. 

 

 

 

 

3 Comments
Status changed to: We’re Finding your Staff Member
 
Status changed to: Mission Accomplished
 

Hi @dimpz007 

 

Thank you for your post and sharing your experience with Sky. We have sent your thanks onto the staff member and their manager.  

 

Thanks 

Fanni 

Community Moderator 

Comment on this thanks