Connectivity - Status changed to: Mission Accomplished

[George+Baraczewsk]

Sky q lost connection to the router - a very patient guy talked me through the solution - which did not work - he then tried to book an engineer, system too overloaded so he gave me a number to ring - after the call finished I tried the solution again - and hey presto, it worked - so would like to thank the anonymous guy for actually fixing it even though he thought he hadn't 

george

[Daniel-F]

Hi @George+Baraczewsk  ,

Thank you for your post and sharing your experience with Sky. We have sent your thanks onto the staff member and their manager.

Thanks, 

Daniel

Community Moderator