Problem solved!

Not a complaint but a Thankyou! I noticed my seldom used landline wasn't working  so I gave Sky a call. My call was immediately answered, I expected a long long wait. A lovely Bulgarian lady (I asked her!) quickly worked out it was an external fault and told me the engineers would fix it. On checking, my phone was up and running a couple of hours later! Thankyou Sky and credit to your excellent staff.


Hi @Logburner99  ,

Thank you for your post and sharing your experience with Sky. We have sent your thanks onto the staff member and their manager.




Community Moderator

Status changed to: Mission Accomplished