I would like to say a big thanks to Helen in the rejoin team.
The only person who understood what I needed and helped me rejoin sky.
This was after trying to get a response from webchat and sky text/ SMS service which are terrible, don't understand nor honour offers or deals.
Sky keep your customer service in the UK and all work from the same spreadsheet of deals as everyone I was put in contact with gave different deals ..and disconnected text when questioned
Once I was put through to Helen ,we chatted and she soon honoured the offer I was presented with days earlier.
Many thanks to Helen( no surname given) again, a pleasure to deal with.
A note to sky, having been with you for 17yrs, look after the loyal customers