I recently had an issue with my Sky Protect Doorbell, after trying every troubleshooting step under the sun I decided to try and contact them for a replacement.
I emailed the support team at 8pm on a Friday I had a reply by 9am on the Saturday asking for a few details. Once those had been provided Gerson followed up within 15mins informing me that a replacement had been sent. That replacement arrived on Monday.
Brilliant & efficent service, something I will always say thank you for as its rare these days from most companies 😊
