Big thank you to Gerson on the Sky Protect Team

I recently had an issue with my Sky Protect Doorbell, after trying every troubleshooting step under the sun I decided to try and contact them for a replacement.

 

I emailed the support team at 8pm on a Friday I had a reply by 9am on the Saturday asking for a few details. Once those had been provided Gerson followed up within 15mins informing me that a replacement had been sent. That replacement arrived on Monday.

Brilliant & efficent service, something I will always say thank you for as its rare these days from most companies 😊

2 Comments
Status changed to: We’re Finding your Staff Member
 
Status changed to: Mission Accomplished

Hey @jamesn123  

 

Thank you for your post and sharing your experience with Sky. We have sent your thanks onto the staff member and their manager.  

 

Thanks 

Fanni 

Community Moderator