5star would recommend

I just called up to cancel as we can no longer afford the contract. I talked to Lorry (Lorri?) and she was brilliant. She listened and she offered us choices. She expmolained the pros and cons and I don't feel judged for struggling to pay recently. She was a refreshing change from the normal call handlers at sky. 
I hope I get through to her again next tirm

2 Comments
Status changed to: We’re Finding your Staff Member
 
Status changed to: Mission Accomplished

Hey @Laura19811 

 

Thank you for your post and sharing your experience with Sky. We have sent your thanks onto the staff member and their manager.  

 

Thanks 

Fanni 

Community Moderator 

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