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Discussion topic: my sky problem

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Avatar for alan410
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This message was authored by: alan410

Message posted on ‎01 Mar 2026 10:26 AM

my sky problem

i had an account and cancelled. started a new account but can't access it on my sky as it still shows old account

 

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Avatar for caesarome
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Superuser
This message was authored by: caesarome

Message posted on ‎01 Mar 2026 10:30 AM

Re: my sky problem

Posted by a Superuser, not a Sky employee. Find out more

@alan410 

Logout of the account on the app or delete and install the app again then login to the app with your new account details.

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