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Discussion topic: Why are my favourites missing from iPad app

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This message was authored by rick741 This message was authored by: rick741

Why are my favourites missing from iPad app

I can no longer see my favourites on the Sky app on any of my Apple devices. How do I resolve this?


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This message was authored by caesarome This message was authored by: caesarome Answer

Re: Why are my favourites missing from iPad app

Posted by a Superuser, not a Sky employee. Find out more

If you are using the Sky+ app then you can not get your favourites back as the app is being discontinued so Sky have said certain parts of it like favourites will stop working as has happened here. You can use the Sky Go app to set and download content to your Sky box.

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If someone has helped you then please click on the LIKES button in their post.
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This message was authored by caesarome This message was authored by: caesarome Answer

Re: Why are my favourites missing from iPad app

Posted by a Superuser, not a Sky employee. Find out more

If you are using the Sky+ app then you can not get your favourites back as the app is being discontinued so Sky have said certain parts of it like favourites will stop working as has happened here. You can use the Sky Go app to set and download content to your Sky box.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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