03 Feb 2023 03:20 AM
Whenever I try login to my sky app or online when it asks me for my postcode says invalid no matter how I try to put it in spaced caps no caps etc etc my postcode matches my account
03 Feb 2023 05:48 AM
Posted by a Superuser, not a Sky employee. Find out moreDoes going through this help:
https://www.sky.com/help/articles/sky-id-cant-access-all-my-services
03 Feb 2023 07:29 AM
Ma Ybe linked to glass issues this morning accross the country.
My sky app gone back in time too or forward....

03 Feb 2023 11:12 PM
Tried everything on the page in the link still won't take my postcode says invalid
04 Feb 2023 05:48 AM
Posted by a Superuser, not a Sky employee. Find out moreTo get you some help with this I have escalated your post to the Sky Messaging team who will be in touch with you regarding this via a blue/red chat bubble which will appear at the bottom of this page. It can take up to a few hours to be contacted via this.
This link explains how this works:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
When the chat bubble does appear you have 48 hours to respond or it will be automatically closed. This isn't a live chat so replies are not instant.
04 Feb 2023 08:49 AM
Posted by a Sky employeeThank you for escalating this. We have sent an invite to chat 🙂
06 Feb 2023 08:52 AM
Posted by a Sky employeeHi James19892022
An invite was sent but there was no response within 48 hours so it has automatically closed.
If you still need help with this please let us know by posting on the forum again and we will get it escalated through to us.
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