When logging into my sky app or online invalid postcode

[James19892022]

Whenever I try login to my sky app or online when it asks me for my postcode says invalid no matter how I try to put it in spaced caps no caps etc etc my postcode matches my account 

[caesarome]

Does going through this help:

https://www.sky.com/help/articles/sky-id-cant-access-all-my-services

[DCARTER-UK]

Ma Ybe linked to glass issues this morning accross the country.

My sky app gone back in time too or forward....



[James19892022]

Tried everything on the page in the link still won't take my postcode says invalid 

[caesarome]

@James19892022 

To get you some help with this I have escalated your post to the Sky Messaging team who will be in touch with you regarding this via a blue/red chat bubble which will appear at the bottom of this page. It can take up to a few hours to be contacted via this.

This link explains how this works:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

When the chat bubble does appear you have 48 hours to respond or it will be automatically closed. This isn't a live chat so replies are not instant.

[Greenfingers001]

Thank you for escalating this. We have sent an invite to chat 🙂 

[Tom-W19]

Hi James19892022

An invite was sent but there was no response within 48 hours so it has automatically closed.

If you still need help with this please let us know by posting on the forum again and we will get it escalated through to us.