12 Nov 2024 07:52 PM
For over 6 months now I've tried to access the broadband part on sky website. I just want to see my available deals etc but everytime I click there it just says " oh no it seems we've had a problem we're sorry for the inconvenience "
I called sky directly, was passed around departments and nobody really knew what was happening.
I tried on my own iPhone with safari and google chrome. I tried on a computer and a laptop still giving me the same message.
13 Nov 2024 09:22 AM
Posted by a Sky employeeHi there @duurtydon , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
15 Nov 2024 09:58 AM
Posted by a Sky employeeUpdate-We are closing this session now due to no further response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.
No problem. Browse or search to find help, or start a new discussion on Community.
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