Status 400 - Bad Request

[Mr+Ripley]

  Yesterday, I tried to access this Sky Community site via my bookmark on my Acer laptop ( Chrome ). I saw the homepage, clicked on the Sign In icon & got a Status 400 - Bad request message. I then tried via an Incognito tab & it worked fine, so I used that. 

  After I had finished, I cleared my cache & cookies, tried again ( not via Incognito ) & it was working again. Today, though, the same thing has happened as yesterday. Any ideas as to how I can fix this?

[Annie+UK]

Known issue, Firefox seems to work OK at this time 🙂

[Mr+Ripley]

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@Annie+UK wrote:

Known issue, Firefox seems to work OK at this time 🙂

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  @Annie+UK  Thanks for the quick reply, is there an ETA on the fix by any chance?

[Annie+UK]

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@Mr+Ripley wrote:

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@Annie+UK wrote:

Known issue, Firefox seems to work OK at this time 🙂

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  @Annie+UK  Thanks for the quick reply, is there an ETA on the fix by any chance?

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Nope 😞

If you can install firefox it will work and it's a good idea to have a non-chromium based browser as a backup for times like these 🙂

[Yoghurt]

It's now up and running again I can access via my sky app 

[Mr+Ripley]

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@Yoghurt wrote:

It's now up and running again I can access via my sky app 

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  It's not up & running on my laptop. I tried a minute ago. This time I managed to get one step further in the process by signing in, but then the error message appeared again.

[Annie+UK · Accepted solution]

@Mr+Ripley Clear your browser cache

Sky have said they have a fix in place so it should be woking for all

[Annie+UK]

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@Annie+UK wrote:

@Mr+Ripley Clear your browser cache

Sky have said they have a fix in place so it should be woking for all

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working 🙂

[Mr+Ripley]

  @Annie+UK  Thanks for the tip. I had already cleared the cache & cookies for the last 4 weeks, as mentioned in my first post, but that didn't work. However, I have given it another go today by clearing for the last 7 days & it seems to have done the trick.