Sky Vip not working

[RoxanneB]

They sent me an email with April's cinema codes. I've just asked for May's. 

[Awinder]

Hahaha, I didn't even notice I wrote that...  but you never know!

[AngG]

Its solved!  

Spoke to an amazing lady today at customer services who re-set my sky id with me and solved my problem.  Hopefully this will work for other people too.  

[AngG]

Its fixed!!  I put a query on the facebook page of sky help and received a reply from a lovely lady who suggested I phone customer services to get my sky id re-set and it worked!  I also received an email with April's cinema codes.   Im a very happy lady !!