Mobile Apps & Websites
0

Discussion topic: Sky VIP rewards not working

Reply
Lexy2
What's this?
This message was authored by Lexy2 This message was authored by: Lexy2

Sky VIP rewards not working

‎01 Dec 2024 10:59 AM

I am having issues accessing Sky VIP rewards and have done everything logged out. Uninstalled and reinstalled but still nothing any help with this would be great. 
Thanks 

Report post
Post 1 of 8
259 Views
Reply
0 Likes
Reply

All Replies

caesarome
What's this?
Superuser
This message was authored by caesarome This message was authored by: caesarome

Re: Sky VIP rewards not working

‎01 Dec 2024 12:09 PM

Posted by a Superuser, not a Sky employee. Find out more

@Lexy2 

What is happening when you try to access the VIP section of the MySky app ?

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Report post
Post 2 of 8
249 Views
Reply
0 Likes
Lexy2
What's this?
Topic Author
This message was authored by Lexy2 This message was authored by: Lexy2

Re: Sky VIP rewards not working

‎01 Dec 2024 12:14 PM

Just takes back to Sky vip Home Screen and not direct to the offers after clicking join now. 

Report post
Post 3 of 8
246 Views
Reply
0 Likes
caesarome
What's this?
Superuser
This message was authored by caesarome This message was authored by: caesarome

Re: Sky VIP rewards not working

‎01 Dec 2024 12:21 PM

Posted by a Superuser, not a Sky employee. Find out more

Have you tried deleting the app then installing it again ?

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Report post
Post 4 of 8
241 Views
Reply
0 Likes
Lexy2
What's this?
Topic Author
This message was authored by Lexy2 This message was authored by: Lexy2

Re: Sky VIP rewards not working

‎01 Dec 2024 12:33 PM

Yes done all that 

Report post
Post 5 of 8
236 Views
Reply
0 Likes
caesarome
What's this?
Superuser
This message was authored by caesarome This message was authored by: caesarome

Re: Sky VIP rewards not working

‎01 Dec 2024 12:57 PM

Posted by a Superuser, not a Sky employee. Find out more

Ignoring the VIP section does the rest of the app work so can you view your account and bill via it ?

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Report post
Post 6 of 8
225 Views
Reply
0 Likes
Lexy2
What's this?
Topic Author
This message was authored by Lexy2 This message was authored by: Lexy2

Re: Sky VIP rewards not working

‎01 Dec 2024 01:02 PM

Yep everything else works just not vip 

Report post
Post 7 of 8
223 Views
Reply
0 Likes
caesarome
What's this?
Superuser
This message was authored by caesarome This message was authored by: caesarome

Re: Sky VIP rewards not working

‎01 Dec 2024 01:07 PM

Posted by a Superuser, not a Sky employee. Find out more

@Lexy2 

All you can do is to report this issue to the apps team at Sky to see if they can help, this is their email address - apps@sky.uk

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Report post
Post 8 of 8
221 Views
Reply
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Search Sky Community

linear-search Created with Sketch. Search

Start a new discussion

On average, new discussions are replied to by our users within 7 hours

New Discussion